Mobimatter will store your account, profile, order history, and similar data it has obtained from you until you choose to delete it anytime.
Data related to order/purchase of the telecommunications service will be stored for a period of not less than 5 years in order to comply with any lawful inquiry that may come from competent authorities.
Follow one of the two methods below to delete your account.
Through our mobile app
- Log in with the email address associated with the MobiMatter user you wish to delete data for.
- Go to Profile -> Delete My Account
Through our support team
- Send an email to email@example.com from the email address associated with the MobiMatter user you would like to delete data for.
- We will process your request in up to 30 working days.
Please note that if you wish to delete your account - you will not be able to use this email address again as a MobiMatter user. This is an irreversible operation.