Can I delete and re-scan the eSIM QR code?

Short answer: No.
Do not delete your eSIM unless you are completely finished using it.
Deleting an eSIM should not be used as a troubleshooting step.

Different providers follow different deletion protocols, some allow a limited number of re-installations, while others treat the eSIM as permanently lost once deleted. Because of this, removing the eSIM without guidance may prevent the package from being used again.

If you need help with your eSIM, if you need to transfer it to another device, or if it was deleted by accident, please contact MobiMatter Support. We’ll check the provider’s policy and guide you through the correct steps.

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